Subject/Course Search Results

MKT 878  The Customer-Centric Organization (Interim New)


Semester
Fall of every year, Spring of every year, Summer of every year
Credits
Total Credits: 2   Lecture/Recitation/Discussion Hours: 2
Restrictions
Approval of department.
Description
The characteristics of and steps necessary in becoming a customer-centric organization, and the roles that vision, mission, values, leadership alignment, and effective customer experience governance play in that process.
Effective Dates
SUMMER 2022 - Open